Questions, answered properly

Most orders are delivered in under 30 minutes during working hours, 9:00–22:00. If you order late at night we deliver first thing in the morning.

Telebirr, CBE, Awash or Dashen. At checkout we show you the account details, you send the exact amount from your phone, then upload the confirmation screenshot. That is the whole process.

We provide a subscription setup and payment service. You get a working account or your own profile, plus support for the entire period you paid for. Every order is logged against your payment reference, so there is always a record of what you bought and when it ends.

If your account stops working at any point during your subscription period, message us and we fix or replace it within 24 hours at no extra cost. This covers the whole paid period, not just the first few days.

Shared means your own dedicated profile on an account used by a few people — cheaper, and your watch history and recommendations stay yours. Private means the entire account belongs to you alone, set up on your own email.

For some services, yes. Our Netflix top-up pays your own account directly, so you keep every profile, your viewing history and your list. Ask us if you want this for another service.

Yes. We message you before your subscription ends so you can renew without losing anything. This is the main reason our customers stay with us rather than hunting for the cheapest one-off seller each month.

A 1-user plan can sign in on two devices, but cannot stream on both at the same time. If two people need to watch simultaneously, take a second 1-user plan or move up to the 5-user plan.

The published prices are fixed for the duration you buy. A few services priced against the dollar move with the exchange rate, so we quote those fresh on the day rather than showing a stale number.

Use the request form on the contact page. We can set up most AI tools, streaming services and gift cards, and we will quote you the same day.

Yes. Refer 2 friends or relatives and once they buy, you get 1 month free on Netflix, Prime Video or Spotify — your choice.